Provident Care LLC (“Provident Care,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the information of individuals who visit our website, inquire about our services, or engage with us in any capacity. This Privacy Policy explains how we collect, use, disclose, safeguard, and manage personal information obtained through our website and related communications. By accessing or using our website, you acknowledge and agree to the practices described in this Policy.
We may collect personal information that you voluntarily provide to us, including but not limited to your name, phone number, email address, mailing address, employment history (if applying for a position), and any other information submitted through contact forms or online inquiries. We may also collect limited health-related information if voluntarily provided in connection with service inquiries. In addition, we automatically collect certain technical information such as IP address, browser type, device identifiers, pages visited, and usage data to improve website functionality and security.
Information collected may be used to respond to inquiries, evaluate service eligibility, communicate with families and representatives, process employment applications, improve website performance, comply with legal obligations, maintain regulatory compliance, and protect against fraud or misuse. We use information only for legitimate business purposes and do not sell or rent personal information to third parties.
If Provident Care LLC provides healthcare or residential services subject to federal and state privacy regulations, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Any Protected Health Information (PHI) collected during intake, assessment, or service provision is maintained with strict administrative, technical, and physical safeguards. Individuals may request a copy of our Notice of Privacy Practices for additional information regarding rights and disclosures.
We collect and process personal information based on legitimate business interests, contractual necessity, legal compliance requirements, and, where applicable, user consent. In certain circumstances, information may be retained or disclosed as required by law, court order, regulatory authority, or governmental agency.
We may share information with authorized employees, contractors, healthcare professionals, regulatory agencies, legal representatives, and trusted service providers who assist in operating our business. All third-party service providers are required to maintain appropriate confidentiality and data security standards. We do not share information for marketing resale or unrelated commercial purposes.
Provident Care LLC implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include secure hosting environments, encryption where appropriate, access controls, employee confidentiality training, and secure document retention practices. While we strive to protect information, no internet transmission can be guaranteed as completely secure.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal and regulatory requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and applicable legal obligations.
Our website may use cookies, analytics tools, and similar technologies to enhance user experience, analyze traffic patterns, and improve website functionality. Users may control cookie preferences through browser settings; however, disabling cookies may affect certain website features.
Our website may contain links to third-party websites for convenience or informational purposes. Provident Care LLC does not control and is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it promptly.
Subject to applicable law, individuals may have the right to request access to their personal information, request correction of inaccurate data, request deletion where appropriate, or withdraw previously provided consent. Requests may be submitted using the contact information below, and we will respond in accordance with applicable legal requirements.
Provident Care LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website following revisions constitutes acknowledgment of the updated Policy.
